Privacy Policy

Information We Collect

Personal Information

When you visit our website or use our services, we may collect personal information such as:

Name and contact information (email address, phone number, postal address)
Company or organization details
Project requirements and preferences
Payment information (processed securely through third-party providers)
Communication records and support interactions

Usage Data

We automatically collect information about how you interact with our website, including:

IP address and location data
Browser type and version
Device information and operating system
Pages visited and time spent on our website
Referring website and search terms used
Cookies and similar tracking technologies

How We Use Your Information

Providing Services

We use your personal information to:

Deliver and maintain our services
Process your orders and payments
Communicate with you about your projects
Provide customer support and technical assistance
Send important service updates and notifications

Improving User Experience

We analyze usage data to:

Monitor and analyze website performance
Understand user preferences and behavior
Improve our website functionality and design
Develop new features and services
Troubleshoot technical issues

Marketing and Communications

With your consent, we may use your contact information to:

Send promotional materials and service updates
Share newsletters and industry insights
Notify you about special offers and events
Conduct customer satisfaction surveys

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Encryption: All data transmission is protected using SSL/TLS encryption
Access Controls: Strict access controls limit who can view your information
Secure Storage: Data is stored on secure servers with regular backups
Regular Audits: We conduct regular security assessments and updates
Employee Training: Our team is trained on data protection best practices

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information in the following limited circumstances:

Trusted Service Providers

We may share information with carefully selected service providers who assist us in:

Website hosting and maintenance
Payment processing and billing
Email marketing and communications
Analytics and website optimization
Customer support services

Legal Requirements

We may disclose your information if required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security breaches
Protect the rights and safety of our users

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Active Accounts: Information is retained while your account remains active
Project Data: Project-related information is kept for the duration of the project plus 3 years
Marketing Data: Marketing communications data is retained until you unsubscribe
Legal Obligations: Some data may be retained longer if required by law
Anonymous Data: Anonymized usage data may be retained indefinitely for analytics

Your Rights

You have important rights regarding your personal information:

Access

Request access to your personal data we hold

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal data

Opt-out

Unsubscribe from marketing communications

Portability

Request a copy of your data in portable format

Restriction

Request restriction of data processing

To exercise any of these rights, please contact us at info@saralclick.com

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

Important: Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately at info@saralclick.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

Post the updated Privacy Policy on this page
Update the "Last updated" date at the top of this policy
Notify you by email of any significant changes
Provide prominent notice on our website for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: info@saralclick.com

Website: www.saralclick.com

Response Time: We aim to respond within 48 hours